General FAQ's

How do I change my account information with the Ohio State Ticket Office?
Written documentation from the original account holder is needed to change contact information on an account. You can update your address, email address, and phone number by clicking on Manage Your Ohio State Buckeyes Account. Please make sure you keep your account updated with your current mailing and email address. You can also submit an address change via fax by filling out the Change of Address Form (link to Change of Address Document) and faxing it to (614) 688-3032. The deadline to submit a change of address for any upcoming football season is June 1 before the season starts. Changes may also be made directly on your ticket application. Alumni Association members should also send their new contact information to their Office of Records & Development,

At what age are you required to have a ticket?
The Ohio State University follows the Big Ten policy of requiring a ticket for everyone, regardless of age, including infants for all reserved seating events including Football, Men's and Women's Basketball, Men's Ice Hockey and Baseball (in the reserved sections). For all other regular season OSU athletic events, children age 6 and under are free.

Purchasing a ticket from someone outside of the Ohio State Ticket Office
Only tickets purchased directly from the Ohio State Ticket Office can be authenticated at the gate upon entry. The Ohio State Department of Athletics cannot guarantee that any tickets purchased from a third party source are valid or that they will allow you entry into the stadium/arena.

Can I lose my ticket privileges?
Yes, you may lose your ticket privileges if you have engaged in conduct that is determined, by either OSU or the NCAA, to be in violation of any NCAA rule or if, in OSU's reasonable discretion, you have otherwise taken any action that jeopardizes the eligibility of OSU's programs or its student-athletes.

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