Frequently Asked Questions
Why should work with a Personal Account Representative?
Ohio State University is committed to doing our best to ensure that The Best Fans in The Land have a Remarkable Experience while supporting our athletes in competition. Having an assigned Personal Account Rep provides a single point of contact within the Department of Athletics who is familiar with your personal preferences and any special needs/concerns, while ensuring that you are up to date with the latest Ohio State Athletics schedules, ticket package options, and event specific information.
How can I have a Personal Account Representative assigned to me?
You can request to have a Personal Account Rep assigned to you by either filling in the request form, by emailing us with your request at firstname.lastname@example.org, or by calling us at 1-800-GOBUCKS.
Where can I meet my Personal Account Rep in person?
Personal Account Representatives will be at home Men's Basketball, Women's Basketball, and Men's Ice Hockey games at the Schottenstein Center and at various Olympic sport events.
Can you get me tickets to concerts at the Schottenstein Center?
The Department of Athletics and the Jerome Schottenstein Center are separate entities within The Ohio State University. For concerts and most non Ohio State Athletic events at Schottenstein Center please visit www.ticketmaster.com. Your Personal Account Rep will advise you of special events available through our department when available.
Where will my seats be located?
Seating locations will vary by event and availability. When you contact your Personal Account Rep, he/she will work with you to locate the best seats possible based on availability.
Is a group discount available?
Discounted rates are available for parties of 10 or more when tickets are purchased in advance. Group tickets are not available at the gate. Depending upon the event chosen and the size of your group , certain amenities may be available. To order group tickets contact your Account Manager or you can call 1-800-GOBUCKS or email AthleticSales@osu.edu to have an Account Manager assigned.