Value City Arena at The Jerome Schottenstein Center Gameday Policies

Best Fans in the Land
Our attitudes and actions not only reflect upon our individual character but also the character of our university as a whole. As Buckeyes, it is essential to initiate and foster a friendly and welcoming environment for all to portray our university with the pride and respect it deserves. While you cheer on our team, please keep these ideals in mind and prove Ohio State has the Best Fans in the Land. For more information, visit www.bestfans.osu.edu, the web page for The Ohio State University Sportsmanship Council.

Sportsmanship Council and Block O Six Points for the Season

  1. Wear Gray
  2. Never Miss Tip
  3. Pack the Schott
  4. Cheer FOR the Buckeyes
  5. Stay till the Buzzer
  6. Respect the Tradition

Fan Code of Conduct
Our goal is to create a high-energy, enthusiastic environment, to lend support to our OSU teams and create memorable special events. Guests are expected to act responsibly and be considerate of others. Guests engaging in improper conduct (including but not limited to profane or abusive language, intoxication, and fighting/ throwing objects) may be ejected without refund and are subject to arrest.

The following expectations have been established regarding fan conduct:

  • Guests should be a positive role model for those around them. Guests will expect and encourage good displays of sportsmanship from fellow fans.
  • Guests should conduct themselves in a manner that represents their University, their Conference, and the NCAA with honor, dignity, and respect.
  • Guests should cheer positively for their team and refrain from taunting, threatening, vulgar, abusive, racist, sexist, or demeaning remarks or gestures directed towards the coaches, student-athletes, fans, staff and game officials.
  • Guests should respect all facility regulations.
  • Guests should sit only in their ticketed seats and show their tickets when requested, should not stand on seats, should not stand in the aisles, should not enter the playing area and should not throw any items onto the playing area.
  • Guests should follow all local, state, or federal laws and will follow the instructions of event staff.
  • Guests appearing intoxicated, inebriated or showing other signs of impairment related to alcohol consumption or drug use may be denied entry and may be subject to ejection. Intervention with an intoxicated or impaired guest will be handled in a prompt and safe manner.
  • Guests should wear clothing without obscene or indecent messages. Guests will remove or cover up such clothing deemed offensive or obscene upon request.
  • Guests should be responsible for their own conduct and the conduct of others who use their tickets.

The event staff has been trained to intervene where necessary to help ensure that the above expectations are met. Guests are encouraged to report any inappropriate behavior to the nearest event staff member.

Examples of prohibited behavior include, but are not limited to: throwing objects of any kind; demonstrating unruly behavior; attempting to enter the field of play; engaging in behavior that endangers the safety of student athletes, coaches, officials or other guests; attempting to climb the goal posts; removing Ohio Stadium turf; and/or taunting event staff, visiting teams and/or public safety officials. Nudity is not allowed, and all patrons must be attired in accordance with all state and local laws governing liquor permit premises.

Guests that do not adhere to stadium policies, the Code of Conduct, those exhibiting prohibited behavior, those that violate policies on multiple occasions, are subject to the following consequences: seat relocation, loss of ticket buying privileges, ejection from the facility without refund, letter of warning, and/or arrest. Students involved in such activities or other disruptive behavior will also be subject to disciplinary action through The Ohio State University Student Code of Conduct. The University reserves the right to not enforce, within the sole discretion of the University, prohibited behaviors based on the interests of public safety, operational or staffing considerations or any other consideration.

Address/Telephone
The address and phone number for Value City Arena at the Jerome Schottenstein Center is 555 Borror Drive, Columbus, OH 43210, 614-688-3939.

Aisle Traffic/Section Entry
Guests are urged to arrive at their seats well in advance of tip-off. As a courtesy to other guests, please remain at your seat until the play has ended. Guests should be sure their correct ticket stubs are with them and available throughout the game to assist in seat verification and entry into each aisle or section.

Alcohol Policy
The Schottenstein Center mission is to provide a safe and enjoyable experience for all guests attending our events. We recognize our responsibility to ensure that alcohol sales, service and consumption are effectively managed. The Schottenstein Center and Levy promise to work hard to promote responsible consumption of alcoholic beverages by following the TEAM (Techniques for Effective Alcohol Management) Program and Industry Best Practices. If you have any concerns or issues during your visit, please contact any of our Guest Services Staff.

I. Alcohol will not be sold or permitted to be in possession of persons under the legal drinking age of 21 years old. Servers will request identification from any guests that appear to be 30 years of age or younger. Acceptable forms of ID: State or U.S. Territory issued I.D. card, State issued Driver's License, Military I.D., or a U.S. or foreign passport, that displays a picture of the individual for whom the license, card, or passport was issued and shows that the person buying was then at least twenty-one years of age

II. JSC follows the TEAM (Techniques for Effective Alcohol Management) on Campus Program. JSC will have staff managing and monitoring alcohol consumption and responding to alcohol related issues. A specially trained team of TEAM Event Staff will monitor audiences for any alcohol related issues or concerns.

III. Guests who consume alcohol are encouraged to drink responsibly and follow policy and Fan Guidelines. A Designated Driver Program is available at Guest Services Booths on each level. Responsible participants will receive an identifying wristband and coupon for a complimentary soft drink for their participation.

IV. Guests are not permitted to bring any alcoholic beverages into the facility, nor are they permitted to leave the facility with any alcoholic beverages. Guests who appear visibly intoxicated will not be permitted to enter the facility and if necessary their ticket will be refunded. Guests who violate any of the alcohol policies during an event will be subject to ejection or further actions with no refund.

V. During OSU athletic events, alcohol will not be permitted in the following seating areas designated as "Student Seating" or "Family Seating".

Men's Basketball
Sections 101;104;105;106;107 Rows K and below; Sections 110, 111, and 114 All Rows

Men's Basketball (Non-Conference & Select Option games)
Section 114

Women's Basketball
Section 114

Hockey
Sections 111;114;117

VI. Guests may only purchase or be in possession of a maximum of two alcoholic beverages at any one time. Bottles and cans will be decanted into plastic cups if event dynamics or Artist's request dictate.

VII. For events when alcohol is served, sales will be cut off according to the following general guidelines:

Men's Basketball - cut off at the 10 minute mark of the second half.
Women's Basketball - cut off at the start of the 4rd quarter.
Hockey - cut off at the start of the 3rd period.
Concerts - cut off is generally one hour prior to the estimated end time of the show.

Complete State of Ohio and The Ohio State University Alcohol Policies can be found by clicking on the appropriate links.

Animals
Animals are prohibited with the exception of service animals for guests with special needs. Service animals must remain on a leash or harness at all times. If you have questions about bringing a service animal into the building, contact Guest Services prior to arrival at (614) 688-3939.

ATMs
Huntington Bank Automatic Teller Machines (ATMs) can be found on the Entry Level at sections 117 & 131 and at Section 232 on the Huntington Level.

Autographs
As a general rule, guests do not have the opportunity to obtain autographs from athletes or artists. For some concert tours or at certain designated games, special autograph sessions may be set up in the concourse.

Automotive Assistance
As a general rule, guests do not have the opportunity to obtain autographs from athletes or artists. For some concert tours or at certain designated games, special autograph sessions may be set up in the concourse.

Bicycle Parking
Bicycle racks are located outside the SE (Lane Ave & Olentangy River Road) and NW (Fred Taylor & Borror Dr) Rotundas.

Cameras

  1. Video cameras, tripods, audio recording devices and cameras with telephoto or zoom lenses are not permitted. The standard policy for most events (including Ohio State hockey and basketball games) allows still cameras with a lens no greater than 100mm without flash. Special Events may have their own tour policy - call 614-688-3939 to verify for each event. At no time may photography interfere with other guests' enjoyment.
  2. Still cameras with a lens greater than 100mm, any audio and video recording equipment, monopods, dual pods and tripods are not allowed to be used.
  3. Images are for personal use only and may not be used for any commercial purposes and may not be re-sold without the express consent of The Ohio State University. Guests found to be using images for any commercial purpose or found to be re-selling pictures will be asked by The Ohio State University to cease and desist from using the images for commercial purposes which may be against NCAA bylaws.

Cell Phones/Computers
Cell phones and laptops are allowed in the arena as long as their use does not interfere with other guests' enjoyment. No devices can be plugged into the buildings' electrical outlets. Currently, we do not have a wireless internet connection available for guests.

Disability Needs
Guests with disabilities can click on this link for more information and to learn how to request services provided for guests with disabilities. ADA Information

Drop Off/Pick Up Locations
Guests can be dropped-off before en event on the access road loop beginning beyond the NW Rotunda. After the event, pick-up will take place in the Scarlet 1 & 2 lots so that shuttle buses have full access to the loop. Drop-off/ Pick-up locations may vary depending on event.

Designated Driver Program
Guests may register for the designated driver program at Guest Services. The individual agrees to be the designated driver for the night. They receive a wristband identifying them and a coupon for a complimentary soft drink for their participation.

Emergency Contact
To contact a person at the game in the event of an emergency, please call 614-688-3939. If the situation can be addressed and resolved, the event staff will attempt to deliver that necessary message. However, using the public address system for paging within the arena is reserved only for extreme emergencies.

Emergencies and Evacuation Procedures
Should you need immediate assistance, please notify the nearest event staff member, security personnel, or visit a Guest Services Center located on the concourse on the Entry Level concourse at Section 122, the Huntington Level at Section 231 and on the Terrace Level at Section 331.

In the event of a serious emergency at the Schottenstein Center, event staff members are ready and available to assist all guests, including guests with disabilities. Pertinent information regarding the emergency situation and evacuation procedures will be provided over the public address system. Please always remain calm and follow the instructions from Schottenstein Center staff members.

Entry/Re-Entry
Depending on the event, doors typically open 60 to 90 minutes prior to the face-off, tip-off or show start time. Call (614) 688-3939 or 1(800) ARENA-01 to verify times for the event you plan to attend. A full, untorn ticket must be presented for admission. Guests may not exit and then re-enter except in the case of personal emergencies - check with a supervisor at one of the rotundas to make arrangements.

Family Amenities

  1. Changing Stations: Changing stations are available in all restrooms.
  2. Family Restrooms: A family restroom is available at First Aid (Section 118).
  3. Quiet Room: For select events, a free Quiet Room is made available featuring snacks, magazines and a television available for parents or guardians to wait while their children enjoy the event. An event ticket is not required, however, those without tickets must remain in the Quiet Room and do not have access to the show at any time.
  4. Children's Entry: Ohio State University adheres to the Big Ten Conference policy of requiring that all guests, regardless of age, must present a valid ticket for entrance into football, men's basketball, and men's ice hockey games. For OSU Women's Basketball, a child under 2 does not need a ticket, but is required to sit in the lap of their parent or guardian.
  5. Fans wishing to bring small children (under the age of 2) to any of these events may purchase a lap ticket at a discounted rate for their infant. This ticket will allow the infant to enter the venue but that child must sit on their parent/guardian's lap. If a seat must be occupied by the child and/or a carrier, then a regular ticket must be purchased.
  6. Lap tickets are only available on game/event day and can be purchased at the ticket office at the venue in which the event is being held Only children UNDER age 2 are eligible for the lap ticket discount This lap ticket policy only applies to home contests in football, men's basketball, and men's ice hockey

    Men's Basketball - Schottenstein Center - NW or SE ticket office - $5/ticket
    Men's Ice Hockey - Schottenstein Center -NW or SE ticket office - $2/ticket

    For most Concerts and Special Events at the Schottenstein Center, a child under 2 years old does not need a ticket but it is recommended to call before you buy as some family shows have policies requiring tickets for those under 2 years old. Call 614-688-3939 for information about a specific event.

  7. Strollers: Strollers are welcome; however, their use may not interfere with other guests or block access. They can be stored under the guest's seat or may be checked at Guest Services.

First Aid Stations
First Aid (staffed by paramedics/EMTs or the American Red Cross) is located on the Entry Level at Section 118 and on the Terrace Level at Section 331. In an emergency, please notify any Team Member or uniformed police officer. Coin-operated dispensers at both locations contain over-the-counter medications such as aspirin, ibuprofen, and acetaminophen.

Game Programs
Programs for the 2017-2018 season are available throughout the arena.

Guest Services Locations
Guest Services are located near Sections 123, 231 and 331. The friendly and knowledgeable staff members are available to assist our guests with potential questions, comments or concerns. These locations are open for business from door opening until the crowd clears. Our Guest Services staff members are in place to help ensure our guests receive outstanding customer service.

Lost and Found and Tag-A-Kid Program
During an event, Lost & Found items are turned in to Guest Services locations on each level. If you find an item, please take it to Guest Services. After an event, unclaimed items are taken to the administrative offices. To check on a lost item, call 614-688-3939. Stop by Guest Services upon entry to tag your child with a wristband that lists their seat location.

Medical Emergency
If assistance is needed in the stands, please contact the nearest Guest Attendant, Law Enforcement Officer, Columbus Fire Department Paramedic or go to the nearest First Aid Room.

Merchandise
Authentic Buckeye merchandise may be purchased throughout The Official Team Shop inside the arena. For additional merchandise, please visit www.ohiostatebuckeyes.com.

National Anthem
The Ohio State University Athletic Pep Band plays the National Anthem.

Parking Information

Men's Basketball Parking
Women's Basketball Parking
Women's Basketball vs. Stanford at St. John Arena Parking
Men's Ice Hockey Parking

  1. Season Permit Lots:
    • These are parking lots reserved for those guests who have purchased a season parking permit.
    • Guests with season parking permits are encouraged to follow the instructions that were sent with the parking information and the instructions located on the back of the permit.
    • Guests should have the permit visible on the rear view mirror so that traffic personnel can ensure that all pass holders are directed to their designated lots.
  2. Disability Lots:
    • Parking in a disability lot is on a first come, first served basis.
    • Disability parking is located in the Scarlet Lot adjacent to the arena on a first come, first served basis.
    • There is additional disability parking in the Buckeye Lots (accessible from Ackerman Rd.) with a dedicated shuttle service to the facility.
    • Drop offs can be made on the bus loop located on the north side (Borror Drive side) of the arena. Guests are encouraged to inform traffic personnel and follow their direction.
    • Guests with designated lot parking permits, in addition to a blue disability placard, will have accessible parking in their specific lot.
    • The charge to park in day of game lots is $10 for men's basketball games.
    • Please call the Schottenstein Center Parking office at 614-688-3939 or follow the Contact Us link to send a message.
  3. Day of Game Lots:
    • Parking is available on the day of the game on a first-come, first-served basis.
    • The charge to park in day of game lots for Men's Basketball is $10.
    • Guests holding current valid Ohio State Parking Permits (A, B, C, etc.) may park in these lots free of charge.
    • For select games: The Quick Schott Shuttle service to the Schottenstein Center is available free of charge for guests who park in the Buckeye Lots (accessible off Ackerman Road). The shuttle will run beginning 90 minutes prior to tip off. This service will drop off and pickup fans at the NE Rotunda entrance.

Traffic Information

  1. Guests are encouraged to arrive no later than 45 to 60 minutes before tip-off or face-off to avoid last minute traffic delays.
  2. Traffic personnel and message boards will direct guests to the closest available parking lot (which may be away from the arena).
  3. Other major events on campus may affect traffic patterns
  4. Traveling Northbound or Southbound on SR-315 to Lane Ave to Fred Taylor Drive
    • Traffic will be permitted to free flow to available parking until day of game lots reach 80% capacity.
    • As day of game lots reach 80% capacity, Northbound Fred Taylor Drive traffic at Lane Avenue will be restricted to parking permits only.
    • Traffic message boards and traffic officers will direct traffic to available parking south of Lane Ave and/or east of Olentangy River Rd.
  5. Traveling Northbound or Southbound on SR-315 to Ackerman Rd to Fred Taylor Drive
    • Traffic will be permitted to free flow to available parking until day of game lots reach capacity.
    • As day of game lots reach capacity, Southbound Fred Taylor Drive traffic will be sent through to Woody Hayes Drive
    • Traffic message boards will direct traffic to available parking south of Lane Ave.
  6. Traveling Westbound on Lane Ave from High Street, guests are encouraged to park in the St. John Arena Lots and the Lane Avenue West Garage.
  7. Traveling Northbound on Olentangy River Road, guests are encouraged to turn right at Lane Avenue and park in the St. John Arena Lots and the Lane Avenue West Garage.
  8. Traveling Southbound on Olentangy River Road, guests are encouraged to turn left at Lane Avenue and park in the St. John Arena Lots and the Lane Avenue West Garage.
  9. 80% of guests use SR-315 to access the area
    • From the south, guests can use Medical Center Drive, Ackerman Road, and North Broadway exits
    • From the north, guests can use North Broadway, Ackerman Road, and Kinnear/King exits
    • Guests are encouraged to also use alternate routes into the area such as Olentangy River Road, I-71, or High Street.
  10. A complete map identifying day of game lots, season permit lots, disability lots and outbound traffic may be found here.

Playing Court
Guests may not enter the playing court at any time. Violators are subject to arrest and may be prosecuted.

Prohibited Items
Large bags and backpacks are not permitted. To present a safe event for everyone, jackets and bags may be searched upon entry. If prohibited items are found, the item will be confiscated OR the guest may return it to their vehicle. The Schottenstein Center does not safeguard personal belongings.

In addition to building search procedures and recognition of prohibited items, guests may be asked to comply with security requirements, i.e. removal of hats, emptying of metal from pockets and entry through metal detectors. The Schottenstein Center has the sole right to determine the type of pre-event screening. Refusal of search procedures may result in being denied entry into the venue.

Frequently Asked Questions About Walk-Through Metal Detectors

What items do I need to remove from my pockets or clothing before walking through the metal detectors?
Phones, mobile devices, headwear, keys and any other large metal items must be removed.

Do I have to remove my shoes and other metal including belts, jewelry, hair clips?
Do I have to remove my shoes and other metal including belts, jewelry, hair clips? Unlike at an airport, guests do NOT need to remove shoes, belts, small jewelry, hair clips, wallets or small amounts of loose change.

What if an alarm sounds?
If an alarm is triggered, a secondary search will be conducted by a certified security staff member.

If I use a wheelchair, scooter or walker, do I still pass through the metal detectors?
As long as the chair, scooter or walker fits through the machines. If the mobility device does not fit guests may request a wand screening.

If I have an artificial hip/knee or a pacemaker, do I still have to pass through the metal detectors?
It is safe to proceed through the machines, however, guests may request a wand screening.

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If I am an expectant mother, do I have to pass through the metal detectors?
It is safe for expectant mothers to pass through the machines, however, guests may request a wand screening.

What is the policy for children?
Children are subject to screening, however, infants may be carried. Parents with small children may proceed through the machines alongside their children.

Banners, posters and signs are not permitted for OSU athletic events and for most special events. Some events allow small signs as long as they do not impede the view of other guests. (Call 614-688-3939 to verify the policy for the event you will be attending.) No poles or sticks (including selfie sticks) will be allowed. Signs deemed offensive, vulgar or commercial will not be permitted.

Outside food and beverages, coolers, bottles and cans are not permitted.

Any type of laser object is strictly prohibited. Any guest found using such an object is subject to immediate ejection and confiscation of the object. In addition, game delays created by use of such objects could result in a penalty to the home team.

Noise-making devices are not permitted including but not limited to: horns, whistles, filled milk jugs, and bells. Guests may bring a small portable radio or television as long as they listen with an earpiece or headphones and it doesn't obstruct other guests or aisle access.

For the safety and comfort of guests, staff, and artists, the following items are never permitted:

  • Animals (except service animals assisting guests with disabilities)
  • Fireworks or explosives
  • Helium balloons and beach balls
  • Illegal drugs
  • Weapons of any kind (can include pocket knives, wallet chains, tools and jewelry)
  • Any items that in the judgment of venue management may pose a safety hazard or diminish the enjoyment of an event by other guests.

Vending, peddling, product sampling and flyering is prohibited without the express permission of venue management.

Prohibited Behavior (See Code of Conduct)

Public Announcements
Special announcements on the public address system are limited to medical and police emergencies.

Public Transportation/Taxi Services
Taxis can normally be found after an event along Borror Drive on the North side of the facility. Our Guest Services Booths will gladly call a taxi for you.

Radio Broadcasts
The flagship station for Ohio State basketball games is WBNS Radio 97.1 FM/ AM 1460 the Fan.

Shuttles
A free "Quick Schott" shuttle is available at most large events and runs from the Buckeye Lots (corner of Ackerman and Fred Taylor Drive) to the Center's NE Rotunda. Pick-up after the event is at the NE Rotunda. The service is typically available one hour before doors open until approximately 90 minutes after the event. Call (614) 688-3939 to see if the shuttle will be available during the event you are attending.

Smoking/Tobacco Policy
The use of all types of tobacco products (including and not limited to, cigarettes, electronic cigarettes, cigars and cigarillos, hookah smoked products, pipes, oral tobacco and nasal tobacco) is prohibited in all university buildings and on all university-owned properties, including parking lots, garages, and all outside areas. This also includes any product intended to mimic tobacco products, contain tobacco flavoring, or deliver nicotine other than for the purpose of cessation.

Solicitation/Literature
Resale of tickets, setting up a promotional space and/or distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers, or any other written, printed and/or painted materials in or around The Jerome Schottenstein Center without the permission of The Ohio State University Department of Athletics and Jerome Schottenstein Center is prohibited.

Tailgating
Possession and consumption of alcohol are subject to the laws and regulations of the State of Ohio and/or City of Columbus which state, among others: No person shall have in the person's possession an opened container of beer or intoxicating liquor in any public place. Law Enforcement Officers enforce all applicable laws.

Complete State of Ohio and The Ohio State University Alcohol Policies can be found by clicking on the appropriate links.

Companies are prohibited from distributing free or sample products without the approval of The Ohio State University. Those who wish to organize and provide such sites or services should contact the Department of Athletics at 614-292-6103 for permission.

Tailgating activities may not take up vacant parking spaces or interfere with traffic flow within a parking lot. Drive lanes in parking lots must be maintained at all times. Parking permit holders are responsible for the functions they host in their parking spaces.

Ticket Information

    1. GENERAL POLICIES
    1. Admittance Policy - Everyone regardless of age is required to have a ticket, credential, or be on a pass list to gain admission into regular season Men's Basketball and Men's Ice Hockey games. For OSU Women's Basketball, a child under age 2 does not need a ticket, but is required to sit on the lap of their parent or guardian
      • Fans wishing to bring children under the age of 2 to any of these events may purchase a lap ticket at a discounted rate. This ticket will allow the child to enter the venue but that child must sit on their parent/guardian's lap. If a seat must be occupied by the child and/or a carrier, then a regular ticket must be purchased.
      • Lap tickets are only available on game/event day and can be purchased at the ticket office at the venue in which the event is being held
        • Men's Basketball - Schottenstein Center - NW or SE ticket office - $5/ticket
        • Men's Ice Hockey -Schottenstein Center -NW or SE ticket office - $2/ticket
      • Only children UNDER age 2 are eligible for the lap ticket discount. This lap ticket policy only applies to home regular season contests in Football, Men's Basketball, and Men's Ice Hockey.
      • For most concerts and special events at the Schottenstein Center, a child under age 2 does not need a ticket, but it is recommended to call before you buy as some family shows have policies requiring tickets for those under age 2. Call 614-688-3939 for information about a specific event.

    2. Disability Seating
      • Guests are able to exchange their tickets for tickets that meet their disability-related need, based on availability.
      • Guests requiring disability seating should contact the Athletics Ticket Office at least two weeks in advance, and are encouraged to make the exchange in advance of game day if possible. Advance exchanges are made at the Athletics Ticket Office located in the Schottenstein Center.
      • If guests cannot make the exchange in advance of game day, then guests can enter the Schottenstein Center with their original tickets and proceed to the Guest Services location to make the exchange.
      • Guests may call the Athletics Ticket Office at 1-800-GOBUCKS (1-800-462-8257) for further details about the exchange process.

    3. Lost/Stolen Tickets - Guests reporting lost/stolen tickets should contact the ticket office in advance at 1-800-GOBUCKS (1-800-462-8257), however there is no guarantee that lost or stolen tickets will be replaceable.

    4. Ticket Issues - Guests experiencing ticket issues after entering the Schottenstein Center should contact the nearest guest service attendant for assistance. Guests also may report to the Advanced Sales window located at the ticket office near section 101.

    5. WARNING: Tickets should always be purchased from an authorized ticket agent. The Ohio State Athletics Ticket Office, Ticketmaster, and the Ohio State Buckeyes Ticket Exchange are the only authorized sources for tickets to Ohio State events. Fans purchasing tickets from unauthorized sources (including StubHub, Vivid Seats, Craigslist, EBay, and ticket brokers) assume the risk that tickets purchased could be counterfeit or that the barcodes have been otherwise invalidated. Guests with invalid tickets will be denied entry to the venue and will have no recourse for reimbursement or other compensation.

    2. MOBILE PHONE ENTRY: Only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a QR code, not a standard barcode) will be allowed to enter the venue via mobile device. All traditional print-at-home or PDF tickets MUST be printed and presented on paper for entry. As a service to our patrons, tickets purchased via unauthorized sources such as StubHub, Vivid Seats, eBay, Craigslist, ticket brokers, or other agents not authorized by Ohio State may be reprinted by the Ohio State Ticket Office in conjunction with a non-refundable $10-$20 per ticket fee. PLEASE NOTE: The ticket office is not responsible for validating tickets that were not purchased through an authorized source, and reprinting the ticket does not guarantee the validity of the ticket or entry into the venue. PROTECT YOURSELF- Only purchase tickets from authorized sources.

    3. DISCOUNTED TICKETS: Access to discounted Ohio State athletics tickets is a privilege extended to Ohio State students, faculty and staff. This privilege does not entitle anyone to abuse the ticket policies by misusing assigned tickets. Given the high demand for Ohio State tickets and the desire to allow maximum usage of tickets by the student population and by current employees of the university, individuals abusing their ticket privileges may lose all future ticket buying privileges

    4. STUDENT TICKETS:

    • Men's Ice Hockey: Ohio State students can attend any regular season home game in the Schottenstein Center for free by showing their valid Buck ID at the Southwest Rotunda as they enter the game. Student seating in sections 110, 111 and 117 is general admission first-come, first-served. If these sections are full, students will be directed to the 300 level where all seating is general admission. Dependent BUCK IDs are not valid for admittance to Men's Ice Hockey games. Students participating in the Preferred Pathway Program through CSCC are also admitted free of charge with a valid ID.
    • Women's Basketball: Ohio State students can attend any regular season home game in the Schottenstein Center for free by showing their valid Buck ID at the Southwest Rotunda as they enter the game. Student seating in section 114 is general admission first-come, first-served. If this section fills, students will be directed to an alternate seating area. Dependent BUCK IDs are not valid for admittance to Women's Basketball games. Students participating in the Preferred Pathway Program through CSCC are also admitted free of charge with a valid ID.
    • Men's Basketball: An email is sent out in early fall to any student who is enrolled at Ohio State for Autumn Semester, and will include instructions for ordering, unique password to purchase tickets, and other pertinent information. This email will be sent to each student's name.#@osu.edu email address, or to the email address on record in the Athletics Ticket Office. (The Athletics Ticket Office cannot guarantee the delivery of this email for students who do not use and/or check their OSU email address frequently or who forward their email to a web-based email provider.)

    Please visit Student Ticket Central for questions and details regarding Student Tickets.

    5. WILL CALL:

    • ALL guests are required to show photo ID.
    • OSU Men's Ice Hockey: General WILL CALL may be picked up 90 minutes prior to the game at the Main Ticket Office (SE Rotunda) or Satellite Ticket Office (NW Rotunda). Tickets left by players or for recruits must be picked up in the NW Rotunda. The Ohio State Student entrance (show valid BuckID for admittance) is the SW Rotunda.
    • OSU Men's Basketball: General WILL CALL may be picked up 2 hours prior to the game at the Main Ticket Office (SE Rotunda) or Satellite Ticket Office (NW Rotunda). Tickets left by players or for recruits must be picked up in the SW Rotunda. Tickets left by coaches or staff must be picked up in the NW Rotunda. The Ohio State Student entrance is the SW Rotunda.
    • OSU Women's Basketball: General WILL CALL may be picked up 90 minutes prior to the game at the Main Ticket Office (SE Rotunda) or Satellite Ticket Office (NW Rotunda). Tickets left by players, coaches, staff or for recruits must be picked up in the NW Rotunda. The Ohio State Student entrance (show valid BuckID for admittance) in the SW Rotunda.
    • Concerts and Special Events: General WILL CALL may be picked up 90 minutes prior to the event from the Main Ticket Office (SE Rotunda) or Satellite Ticket Office (NW Rotunda). Tickets left by performers/ tour staff must be picked up in the SE Rotunda and usually arrive approximately one hour prior to the event start time.

    6. CAN I LOSE MY TICKET PRIVILEGES?

    • Yes, you may lose your ticket privileges if you have engaged in conduct that is determined, by either OSU or the NCAA, to be in violation of any NCAA rule or if, in OSU's reasonable discretion, you have otherwise taken any action that jeopardizes the eligibility of OSU's programs or its student-athletes.

Complete Men's Basketball Ticket Information

Complete Women's Basketball Ticket Information

Complete Men's Ice Hockey Ticket Information

Visiting Team Fans
Visiting team fans are guests of The Ohio State University. Harassment of the visiting team or its fans will not be tolerated and may result in ejection of the offender.